SUPPORT - WebConference.com

SUPPORT

SUPPORT HOURS
Mon-Fri 6am-7pm Pacific Time

Call Us For Free Support
818-230-1060

E-mail Tech Support
support@webconference.com

Company Address
9051 Sunland Blvd.
Sun Valley, CA 91352
Main: 818-230-1060
Fax: 818-246-8984

	WE ARE JUST A PHONE CALL AWAY CALL 818-230-1060 FOR FREE TECH SUPPORT Hours: 6am - 7pm Pacific Time Monday - Friday Solutions to Frequently Asked Questions:
How do I install or uninstall the software?
I'm having problems installing the software
Couldn't find library MSVCR80.dll (required by MpShHook.dll)
How do I find out if I have the appropriate Upload Speed or Download Speed?
I'm hosting a conference and my guests tell me that my screen refresh is too slow
I'm in a conference and there's a big echo when using the "Talk" feature
I'm hosting a conference and performance is unstable
Can I have my guests do a "pre-test" prior to the conference?
I am trying to host a conference but the system tells me that there is a conference currently in progress
During a conference I get an "Abnormal Program Termination (C++ Runtime Error)" message

How do I install or uninstall the software?

To Install WebConference.com™ Multimedia Conferencing Software
Please Click here to install

To Remove
Please follow these instructions:

1) Go to your Control Panel's Add/Remove Program

2) Find "WebConference.com" and click on "Remove"